QMC Technologies, Inc. presents its long-standing evolution from a 1976 Western New York machine shop to a premier, technology-driven custom job shop focused on delivering high-quality, on-time, defect-free manufacturing solutions through partnerships with customers, a commitment to cutting-edge tooling and automation, and a strong emphasis on social responsibility and American manufacturing. Key Points Historical growth: Founded in 1976 as a small machining shop, expanding into a world-class, technology-driven plant with added capacity and capabilities. Customer-focused philosophy: Mission centers on satisfying the customer with quality products, top-tier service, and partnership-based solutions that reduce customers’ total costs. Quality and competitiveness: Emphasizes highest craftsmanship, rapid quotes, consistent pricing, disciplined quality control, and continuous improvement to lower customers’ costs. Manufacturing footprint: Operates from a Depew, NY facility and positions itself as a premier American manufacturer with a focus on precision machining across prototypes to large runs. Social responsibility: Active in charitable giving through Unbound and other local and international charities, committing to assist the underprivileged. Leadership and governance: Leadership includes James A. Serafin Sr. (President/CEO) and a core team (James Serafin II, Rachael Cavallaro, Kathleen Kedron) with a strong family-led structure. Industry involvement: Members of multiple associations (NAM, Buffalo Niagara Manufacturing Alliance, Lancaster Area Chamber of Commerce, WNY PMCA) to engage with the broader manufacturing community. Integrated ventures: Joint emphasis on BuyFittingsOnline (BFO) since 1999, expanding into online catalogs for fittings and CNC-manufactured OEM parts, with a focus on reducing cost and lead times. Core beliefs and values: Commitment to customer-centric values, quality, service, and loyalty, driven by a philosophy of innovation, automation, and continuous improvement. Customer experience promise: Strives to deliver an exceptional customer experience through reliable partnerships and high standards of performance.