Going back to its roots as a mold trial provider, the IT Group is focused on being a customer driven business. A phrase commonly used within the company is “regardless of what happens inside these four walls we are a customer service organization first and foremost.” The customer is key - from quality, delivery and pricing to our daily interactions, we will drive our business forward with our customers in mind. Staff will be well trained in our way of thinking and we will operate with a sense of urgency. Employees will work in a safe environment and will be paid a minimum of the living wage. Being successful means ensuring a quality product is delivered on time at a competitive price.